A woman was not lovin’ it after a McDonald’s employee refused her drink request.
Another customer, Brian Allen, noticed how distraught the woman was and witnessed the heated exchange between the woman and two employees — a manager and a cashier.
“I heard her ask for a slushie with all three flavours mixed into one,” Allen told CBS 19. “Whereupon the manager informed her that they could not do that, and she became increasingly irritated and combative and decided that she would go behind the counter and fix her own drink.”
That’s when Allen pressed “record” on his phone.
“I was concerned that she may start hurting somebody,” said Allen. “So, I started recording in case law enforcement needed the tape for any kind of evidence of the assault.”
Good thing he did. The video, which currently has 1.8 million views on Facebook, shows the woman arguing with one employee while the manager stands between them trying to diffuse the situation.
The woman was a ticking time bomb and continued to scream expletives at both employees before she punched the manager in the face. It should be noted she took it like a champ; the hit barely fazed her.
The woman later went on to say that she’d be totally fine going to prison for a slushie before taking her empty cup, filling it with ice and a combination of drinks.
Just when you thought it was over, the woman went back behind the counter to throw the contents at the cashier and proceeded to jump her. The staffer fought back, however, and both women were soon on the ground, throwing punches, with the McDonald’s employee winning the tussle.
Police later arrived and arrested the woman. Cherysse Helena Cleveland was charged with two counts of misdemeanour assault.
Allen commended the McDonald’s employees.
“If I was in their shoes, I wouldn’t have been able to show the restraint they did,” he said. “You can see from the video that several times, not just once, she physically assaults and/or pushes them. And they don’t do anything except try to protect themselves. And you can clearly hear the one employee trying to protect her boss as well. I think they both did outstanding jobs.”